Live stream FAQs
There is a lot of jitter in the live stream: what can I do?
If the live stream does not play smoothly, this is usually down one of the following two causes:
- there are too many users trying to view the live stream at the same time
- you are viewing the live stream via a wireless internet connection
We recommend against streaming videos over a Wi-Fi or mobile data connection, as the likelihood is high that the connection gets dropped intermittently. Please try using a wired connection, if possible. Furthermore, the live stream requires a broadband connection with a minimum data rate of 3 Mbit/s.